Pasadena Tech Company wins the Gold Stevie® in the 2017 American Business Awards

Gold Stevie ABA 2017

PASADENA, Calif. — May 10, 2017 — QLess, the global leader in customer experience and wait management solutions, was named the winner of a Gold Stevie® Award for Best Computer Services category in The 15th Annual American Business Awards. This is the fifth consecutive year that the company has won the top honor. Last fall, QLess won its second consecutive award from the International Business Awards.

The QLess cloud-based solution is used in a wide range of industries, including government, DMVs, education, healthcare, retail, manufacturing, hospitality, and logistics. Users are able to enter a virtual queue remotely via the QLess app, phone call, text message, website, or at an on-site kiosk. Timely updates and two-way communication through the QLess platform alert users as they move to the front of the line so they can tend to other business while they wait.

“We founded QLess to provide a global solution to a global problem: waiting in line. Since then, QLess has helped businesses save over 5,800 years of time for more than 100 million customers. We give time back to people who would have otherwise wasted it standing in a physical line,” said Dr. Alex Bäcker, CEO of QLess. “Around the world, QLess enables companies to improve customer satisfaction up to 100%, increase demand by up to 50%, reduce no-shows up to 75%, reduce delays by 40%, reduce perceived wait times up to 97%, saving millions of dollars while boosting staff productivity and morale. We are honored by this recognition from the American Business Awards – to be selected 5 consecutive years is a testament to the excellence of our entire team.”

The American Business Awards are the nation’s premier business awards program. All organizations operating in the U.S.A. – public and private, for-profit and non-profit, large and small – are eligible to submit nominations. QLess was chosen for the top prize from more than 3,600 nominations submitted this year by organizations across a wide range of categories.

“Each year the judges find the quality and variety of the nominations to be greater than the year before. The 2017 competition was intense and every organization that has won should be proud,” said Michael Gallagher, president and founder of the Stevie Awards.

Nicknamed the Stevies for the Greek word meaning “crowned,” the awards will be presented to winners at a gala ceremony at the Marriott Marquis Hotel in New York on Tuesday, June 20.

Details about The American Business Awards and the list of 2017 Stevie® winners are available at http://www.StevieAwards.com/ABA.

For a demonstration of how QLess technology works, please click here

About QLess
QLess is the global leader in customer experience, wait management, and mobile check-in technology. The cloud-based platform eliminates lines and time spent in waiting rooms, reduces operating costs, increases staff productivity, and boosts customer satisfaction. Clients span five continents and include The US Capitol Visitors Center, DP World, Vodafone, Bartell Drugs, Renown Medical Group, the University of Texas, and government offices in 35 states.

About the Stevie Awards
Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, the Stevie Awards for Great Employers, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 10,000 nominations each year from organizations in more than 60 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at www.StevieAwards.com.

Media Contact:
Amy Deavoll