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Our Mission

QLess helps your business overcome problems that alienate customers and impact your bottom line with a simple, easy-to-use solution.

Our most important resource is time, and QLess eliminates waiting with our award-winning queuing and scheduling technology.

We understand that your time is sacred, so we developed a modern solution to the outdated practice of waiting. We believe that customers who are treated well are loyal for a lifetime.

We’re dedicated to helping you boost your business reputation through improved customer satisfaction, operational efficiencies, and sustainable growth.

We invite you to discover the benefits of QLess today.

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Key Metrics

  • To date, we have saved over 100 million people more than 6,000 years from waiting in line
  • We serve over 1,000 locations globally
  • Since inception, we achieved over 100% average yearly revenue growth
  • We are privileged to maintain a 98% annual retention rate with our clients – when you go QLess, you stay QLess
  • Our growth rate puts us among the top 10% of the Inc. 5000 Fastest Growing Companies in America
  • We proudly maintain 4.6 out of 5-star app reviews in both the iTunes Store and Google Play Store
  • We are the only company in our industry with 4 and 5-star Yelp reviews for our clients on Yelp
  • We operate five data centers in the U.S. and Europe
  • QLess shortens on-site wait times up to 97%
  • QLess reduces walk-aways up to 75%
  • QLess elevates staff productivity up to 90%
  • QLess improves customer satisfaction from 20% to over 100%
  • Our partners track a 35% or more wait forecast accuracy improvement over human experts
  • QLess reduces no-shows up to 35%
  • QLess increases demand for our partners by up to 50%
  • QLess boosts operational efficiency by 20%
  • Our technology has been recognized with several prestigious awards, including 6 consecutive years as the Gold Stevie® Winner “Best Computer Services Company” from the American Business Awards and 2 consecutive years from the International Business Awards


Contact Info

150 S Los Robles Ave, Suite 900
Pasadena, CA 91101 USA