Our Mission

QLess has modernized how citizens use queues. The result? Customer satisfaction is high and staff efficiency higher.

QLess is the go-to solution for overcoming pain points for your customers. The best part? Your customers will walk away happy and you’ll see improved returns on the bottom line. What’s not to like about the simplicity of the QLess solution?

We know that your best resource is time. That’s why we’ve eliminated dead time with our award-winning queuing and scheduling technology.

QLess knows your time is important, so we solved the waiting game. With QLess, your customers will get what they need, when they need it. And gratified customers are customers you’ll see again and again.

Watch QLess boost your business’ reputation with increased customer satisfaction, improved operational efficiency, and sustainable growth.

Explore the benefits of QLess.

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Key Metrics

  • To date, we have saved over 100 million people more than 6,000 years from waiting in line
  • We serve over 1,000 locations globally
  • Since inception, we achieved over 100% average yearly revenue growth
  • We are privileged to maintain a 98% annual retention rate with our clients – when you go QLess, you stay QLess
  • Our growth rate puts us among the top 10% of the Inc. 5000 Fastest Growing Companies in America
  • We proudly maintain 4.6 out of 5-star app reviews in both the iTunes Store and Google Play Store
  • We are the only company in our industry with 4 and 5-star Yelp reviews for our clients on Yelp
  • We operate five data centers in the U.S. and Europe
  • QLess shortens on-site wait times up to 97%
  • QLess reduces walk-aways up to 75%
  • QLess elevates staff productivity up to 90%
  • QLess improves customer satisfaction from 20% to over 100%
  • Our partners track a 35% or more wait forecast accuracy improvement over human experts
  • QLess reduces no-shows up to 35%
  • QLess increases demand for our partners by up to 50%
  • QLess boosts operational efficiency by 20%
  • Our technology has been recognized with several prestigious awards, including 6 consecutive years as the Gold Stevie® Winner “Best Computer Services Company” from the American Business Awards and 2 consecutive years from the International Business Awards

Contact Info

150 S Los Robles Ave, Suite 900
Pasadena, CA 91101 USA