The World’s Best Queue Management System | Request a Demo

Discover the World’s Best Queue Management System

QLess helps your business overcome problems that alienate customers and impact your bottom line with a simple, easy-to-use solution. QLess increases profits up to 50%.

Our most important resource is time, and QLess eliminates waiting with our award-winning queue management system and appointment scheduling app. QLess boosts operation efficiencies up to 90%.

From boosting productivity to increasing your customer satisfaction rates, there’s no limit to the benefits of QLess to your business. QLess improves customer satisfaction up to 99%.

The Wait Is Over ® – Experience QLess! Get a Demo

How The QLess Queue Management System Works:

1. Virtual Check-In

Your customers join a virtual queue via mobile phone, website, or on-site kiosk.

2. Status Updates

QLess shares updates with your customers by text or voice message.

3. Now Serving!

QLess appointment scheduling app notifies your customers when their turn approaches.

Customer Testimonials

“I am being asked recommendations for queue management, and I recommend QLess.”

Global Head of Retail Technology, Vodafone

“QLess made it possible to completely eliminate the congestion at the Antwerp Gateway. Our infamous traffic jams are already a thing of the past!”

Optimization Supervisor, DP World - Port of Antwerp

“With QLess we had a 20% increase in patient satisfaction
attributed to shorter wait times. We have fundamentally changed how we deliver care – QLess is a game-changer.”

CEO, Healthcare Network

“With QLess we had the smoothest fall semester ever over previous semesters – by a quantum leap!”

Vice President of Enrollment, The University of Texas at Dallas

“QLess has transformed our customer’s experience by eliminating the number one source of frustration while increasing the number of people who use our lanes more than 50%."

Owner, Maxon Shooter’s Supplies and Indoor Range

"Since implementing QLess, we have 35% fewer people waiting in line for service. On our busiest days, there will be 400 in line, but only 50-60 are actually in the building – which takes a lot of stress off our front-line staff."

Chief Information Officer, Orange County Tax Collector

“QLess has made it possible for thousands of people to avoid waiting in line each year.”

Manager of Police Administration, Minneapolis-Saint Paul International Airport (MSP)

“QLess saves permit applicants hours of wasted time, reduces stress for everyone, and allows our staff to better monitor performance.”

Director of Permitting and Land Use, City of Milford, Connecticut

“QLess virtual check-in transformed our urgent care facility in ways beyond what I imagined. QLess will become a standard in healthcare systems.”

Medical Director, A+ Urgent Care

“The level of satisfaction for our students has climbed significantly since the implementation of QLess.”

Dean of Student Development, Collin College

"QLess has allowed us to reduce average wait times by 9 minutes and improve our average processing times by 46% saving us more than $7MM annually."

Operations Project Leader, Multinational Chemical Company

“QLess is technology that leapfrogs what exists today, allowing citizens to get in the queue without having to visit the office and only come in when it is their turn.”

Deputy Assistant Director, Department of Motor Vehicles

Read our Success Stories

QLess queue management helps a wide range of industries to boost efficiencies, improve the customer experience, and grow business.

education

Students are better served with our convenient queue management system and appointment scheduling app that turns your campus into a one-stop shop, saving time and improving the campus experience to optimize student retention.

government

From the DMV to the permits office, QLess is changing the way government agencies serve citizens. By improving efficiencies and reducing wait times, branches are transformed into one-stop shop destinations where citizens get more done in less time.

healthcare

QLess allows healthcare providers to create tailored care management solutions to give patients high-quality care, reduce the time patients spend in the waiting room, and boost efficiency among doctors and staff.

logistics

QLess helps logistics companies improve supply chain communication and streamline workflow to lower costs, boost efficiency and create a centralized operations solution.

retail

With QLess, you can build an OmniChannel approach that provides your sales associates with valuable information about customers before they arrive. Increase customer satisfaction and gain valuable insights into your shoppers with advanced, data analytics.

See how QLess can help your business

With QLess, businesses worldwide have
saved 100 million customers
more than 6,000 years from waiting in line
... and counting!

Time Given Back To Our Customers:

What are you waiting for?

U.S. businesses lose $130 billion a year due to customer service delays.

85% of brick-and-mortar shoppers prefer to shop in-store.

Up to 92% of transactions that begin with online inquiries are completed in-store.

Discover the benefits of QLess today

One-Stop Shop

Transform your business into a destination where customers, citizens, and students can get more done in less time.

OmniChannel

Build an OmniChannel approach into your business to gain valuable insights about customers and their buying habits.

Tailored Management Solutions

Provide customers with personalized service, reduce the time they spend waiting, and maximize staff productivity.

Supply Chain Communication

Streamline workflow to lower costs and increase efficiencies while creating a centralized operations solution for your company.

Rated The World's #1 Customer Experience Platform

Best Computer Services Company in America

Gold Stevie® Winner at the American Business Awards 5 years in a row!

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Watch how QLess is and around the world.