Queue Management Systems for Government Institutions
Streamlining Customer Engagement
Federal, state and local governments trust QLESS to optimize service efficiency, automate real-time communication, and glean actionable insights to improve service levels.
From walk-ins to virtual meetings, QLESS is the key to a seamless, integrated service experience.
Any Visit Type, One Platform
Enable customers to remotely sign up for services, granting them the freedom to move while waiting. QLESS dynamically manages all customer communications and updates in real-time.
Real-Time Optimization
Receive instant alerts for service bottlenecks and prolonged wait times, empowering quick responses to suboptimal customer experiences.
Secure Analytics
Access comprehensive analytics spanning one or multiple departments, understanding staff productivity, service usage, and customer trends at every level.
Emergency Shutdown
Rapidly close locations and notify customers during emergencies for enhanced safety.
Delivering For Your Customers
73%
Increased Customer Satisfaction
Happier staff and happier customers, imagine that.
64%
Reduced Wait Times
Less time in line means less stressful lobbies.
47%
Cut No Shows
Predictable days are efficient days for your team.
Government
Trusted by government agencies just like yours
Bring visibility and performance to every department.
PERMITS
FINANCE
TAX
COURTS
HEALTH & HUMAN SERVICES
AIRPORTS
CLERKS
SHERIFF
Less Lines, Happier Customers
QLESS has helped address a frustrating situation resulting in happier customers and staff. The queuing platform has made it possible for thousands of people to avoid waiting in line each year.
Maria Petersen
Police Administration, Minneapolis-Saint Paul International Airport