When you submit a form on our website, you share personal information with us. This page explains what we collect through our web forms, how we use it, who we share it with, how long we keep it, and how you can request its removal. This notice applies to all forms on qless.com, including demo requests, content downloads, webinar registrations, and contact inquiries. It supplements our full Privacy Policy.
Depending on which form you complete, we may collect some or all of the following information:
| Field | Why We Collect It | Required? |
|---|---|---|
| First Name & Last Name | To address you personally and route your request to the appropriate team member | Varies by form |
| Email Address | To confirm your submission and follow up with requested content or next steps | Yes — all forms |
| Phone Number | To reach you by phone if email contact is unsuccessful (demo requests only) | No |
| Organization Name | To understand your organization's context and tailor our response appropriately | Varies by form |
| IP Address (automatic) | Collected automatically by our web infrastructure for security and spam prevention purposes | Automatic — all forms |
| UTM / URL parameters (automatic) | Captured automatically to understand which marketing channel or campaign referred you to our site | Automatic — all forms |
We do not collect payment information, government ID, or sensitive personal information through any of our website forms.
Information submitted through any form on qless.com may be used for the following purposes, depending on the nature of your submission:
We do not use your form submission data for automated decision-making, profiling, or any purpose unrelated to the nature of your original submission.
We do not sell your personal information. We share your form submission data only with the following categories of third parties, each of whom is bound by appropriate data processing agreements:
| Third Party | Purpose | Data Shared |
|---|---|---|
| Salesforce, Inc. | CRM platform where your lead record is created and managed by our sales team | Name, email, phone, organization, UTM source |
| Google LLC (Google Ads, GA4) | Conversion tracking to measure marketing effectiveness; no personal data is shared for advertising targeting | Anonymized conversion event (form submitted); subject to your cookie consent choice |
| Google reCAPTCHA | Bot and spam prevention on the form submission | Browser and interaction signals (no PII transmitted) |
| WP Engine / Cloudflare CDN | Our hosting provider (WP Engine) operates on an Advanced Network powered in part by Cloudflare infrastructure. Visitor IP addresses are processed at the network level for security, DDoS protection, and performance purposes. This processing is handled entirely by WP Engine and is not configurable by QLess. | IP address (automatically, at network level) |
All third parties listed above are prohibited from using your data for any purpose other than those described above. We do not share your information with advertising networks for retargeting purposes without your prior consent via our cookie banner.
We retain personal information collected through forms on qless.com for as long as reasonably necessary for the purposes for which it was collected, or as required to comply with applicable legal obligations.
We retain your personal information only for as long as reasonably necessary for the purposes for which it was collected, or as required to comply with applicable legal or ethical reporting or document retention requirements. For marketing and sales inquiries submitted through our website forms, this typically means retaining your information for the duration of our active business relationship or sales process with you or your organization.
Regardless of our standard retention practices, you may request deletion of your personal information at any time by contacting us at support@qless.com. We will process deletion requests within 45 days in accordance with applicable law, including the California Consumer Privacy Act (CCPA).
Spam submissions identified during our routine review process are deleted on a rolling basis and are not retained in our CRM.
We implement commercially reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include:
While we take reasonable steps to protect your information, no method of transmission over the internet is 100% secure. If you have reason to believe your information has been compromised, please contact us immediately at support@qless.com.
Depending on your location, you may have the following rights regarding the personal information we collected through our website forms:
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, the right to opt out of sale (we do not sell your data), and the right to non-discrimination for exercising your privacy rights. See our full Privacy Policy for complete CCPA disclosures.
We may update this Data Privacy & Usage notice from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically.
For questions about this notice or our broader privacy practices, please review our full Privacy Policy or contact us at support@qless.com.
By submitting this form, you agree to our Data Privacy & Usage policy.