In this webinar, host Dr. Alex Bäcker shares the 5 best practices to improve government operations, create a great citizen experience, and review technology that will make you a hero

David Maister authored a brilliant article entitled, "The Psychology of Waiting Lines," identifying eight anxiety-inducing reasons why people loathe waiting in line.It's fair to assume that we can ALL relate

QLESS Speaks about Textaurant Corporation Acquisition with Boston.comQLESS Founder and CEO, Alex Bäcker spoke with Boston Globe's Michael Farrell about their latest acquisition this year: assets of the Textaurant Corporation.

What's the worst part about visiting the doctor or going to the DMV? For most people, the answer is "waiting in line."We are thrilled to announce that the QLESS app