What Is a Business Process Management System for Colleges?
What is a business process management system for colleges? On the surface of things, it seems complicated and unrelated. You have to remember, however, that a university is a business, too. Although the main aim is to shape young minds that are ready to go out into the world, that’s not always what happens. Far…
What Industries Can Benefit From Online Booking Software?
When you think of online booking software, you may think about industries like healthcare facilities, veterinarian offices, or government offices, but there are so many more businesses that can benefit from online booking software, like salons and hotels. It automates the process for customers and lets them schedule appointments through the company’s website or an…
Web-Based Appointment Scheduling Software System
Every business has a way of organizing its income and the order that its customers are served in, but not all of these systems are created equal. Whether it’s a clunky filing cabinet, a time card machine that hasn’t been changed since the mid-’80s, or a point-of-sale system that just can’t keep up with the…
Ways to Reduce Queue Waiting Time in Service Operations Management
Introduction Service operations management plays a pivotal role in customer success. The service operations manager coordinates customer service and allocates resources to meet customers’ needs which means it is a massively impactful role in an organization. They’re in charge of structuring customer service and organizing the customer experience demanding a high-level understanding of what…
Want to Know Why the DMV Queue Just Got a Lot Better?
DMV Lines Are Finally Getting Shorter and Smarter The Department of Motor Vehicles has a reputation that’s basically become a punchline for jokes. Of all the government offices, the DMV queue has earned the department a reputation for ridiculously long wait times, clogged lines, and impatient officials. It doesn’t help that preconceived notions…
Waiting in Line? How a Mobile Queue Gives Back Time
Stuck in Line? Discover How a Mobile Queue Gives You Back Your Time Why do we still tolerate long lineups? This is a question many people have likely asked themselves as they stand around waiting in a slow-moving queue. There is no question that lineups are a deeply entrenched part of the shopping and…
Waiting in Line for Auto Service: A Trapped Feeling
People don’t usually show up to auto parts and services locations in the best of moods. Cars are absolutely indispensable to most American lives, so a car in need of parts, repairs, or servicing can put a serious strain on its owner. Not surprisingly, most consumers waiting for a smog check, oil change, or tire replacement would…
Waiting Room Solutions for Marijuana Dispensaries
Not all states and cities have fully legalized recreational marijuana, but those that have draw crowds from near and far away. Even the dispensaries that only sell medical marijuana pull in the crowds, especially when they restock with new varieties. Owners of marijuana dispensaries are used to having to manage crowded lobbies and long lines.…
Wait in Line App | Advantages and Opportunities
Introduction to Wait-in-Line Apps Can a wait-in-line app improve the customer experience? Waiting in line can be such a hassle. Standing in a slow-moving queue with a bunch of strangers in some doctor’s office, DMV building, or retail store is a grating experience. And wait times are by no means short. The average wait in…
Virtual Waiting Room Technology For Hospitals And Clinics
America’s aging population will place a heavy strain on the country’s healthcare resources. By 2030, Americans aged 65 and older will comprise 20% of the nation’s population. Hospitals and other healthcare facilities must evolve their services to provide more efficient care to an ever-increasing number of patients. Implementing a smart digital hospital waiting room solution…