Turn Service Struggles Into Success! Learn how to streamline service and boost efficiency

Patient Queue Management Systems for Healthcare

QLess has built queue and appointment software since 2007. That work now has a business of its own. QLess Health is patient access infrastructure built for outpatient care — university hospitals, health systems, community health centers, oncology and clinical labs — with the scheduling, virtual queueing and patient flow reporting those settings need.

Streamline Patient Flow, Enhance Care

Enhance patient care and staff workflow with our cloud native appointment and queueing system.

QLess console showing a clinician's visit list alongside a patient record

Take the waiting out of healthcare, improve patient interactions, boost staff productivity, and elevate your patients’ healthcare experience.

Cut Wait Times, Not Quality of Care

Let patients jump into line or book appointments via their phone, our website, or onsite kiosks. Say goodbye to crowded waiting rooms and hello to a stress free patient experience.

Outpatient access has its own failure modes — same-day demand, multi-step visits, handoffs between lab, imaging and the provider. Those are what QLess Health’s platform is built around.

Summon next button with a count of patients waiting

From Patient Frustration to Patient Satisfaction

Mobile patient portal, real time messaging, and waiting room monitors keep patients in the know.

Notification alert showing a patient called with a countdown timer

Insights in Real Time, Care at the Speed of Data

Get the lowdown on customer wait times, upcoming surges, and staff efficiency with real-time analytics. No more waiting until the end of the day to learn of a problem. With QLESS Live Insights, take immediate action for better results.

Line chart of patient visit volume across the day

From Patient Frustration to Patient Satisfaction

Dissect patient satisfaction trends by department, service, location, or employee giving you the keys to patient happiness.

Patient check-in list showing walk-in and confirmed visits with language preference

Vital Healthcare, Clearly Delivered

47%
‍Reduced No-Shows
Dramatically reduce missed appointments, optimizing your resources.
75%
Reduced Wait Times
No one likes waiting in line, with QLESS your patients get control back in their busy schedule.
63%
Improved Patient Satisfaction
Happier and healthier patients as the shared goal.
Patient Queue Management Systems for Healthcare

Improve Patient Experiences Across Departments

Ventura County Medical Center
City of Hope
UCLA Health
Consumer Direct Care Network

From independent labs to hospital networks, we have you covered in every step of the patient journey.

CLINICAL LABS
INDEPENDENT LABS
RADIOLOGY
URGENT CARE
WALK IN CLINIC
HOSPITALS

Running outpatient services and want the arithmetic rather than the pitch? QLess Health publishes its business case openly — enter your visit volume and no-show rate and see what it’s worth in your own numbers, with every assumption shown.

QLESS set a new standard

QLESS virtual check-in transformed our urgent care facility in ways beyond what I imagined. QLESS will become a standard in healthcare systems.
Donald Kimes
Medical Director at Aplus Urgent Care

Case Study

How C-Lab Eliminated Lines and Improved Patient Care in the Process
“The staff absolutely loves QLESS because you can manage patient

Case Study

Shorter Lines, Greater Insights at Broward College

Case Study

QLESS Transforms State DMV by Cutting Queues and Reducing Wait Time for Citizens

Case Study

75% Faster Service Times and Improved Customer Satisfaction at Steamboat Sports

The Wait is Over®

Join other leading organizations trusting QLESS to transform how they deliver for their customers.
Queue entry for a customer booked for routine blood work showing estimated duration and preferred language

Empower your customers

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