December 3, 2019 | By Loc Tran |
Scheduler software stands as a modern-day tool to change everyday life on college campuses. While higher education institutions desperately want their students to graduate, current university systems fail to yield the necessary results. In fact, around a third of undergraduate students drop out before obtaining their degree. Not only does this reflect significant dissatisfaction among students, it also negatively impacts the university itself. The costs of attrition present significant threats to academic institutions. Wasted money on credits that don’t lead to degrees compound financial problems over time.
Of course, higher education institutions are aware of the problems associated with student dissatisfaction. Retention rates and student experience fall among the primary goals of administrators everywhere. Unfortunately, the realities of running a university often conflict with the ability to improve student experience. Enrollment rates and student populations are increasing, while university resources generally stay the same. College administrators are under intense pressure to provide for students without the resources, energy, or support to do so. While students become increasingly unmotivated and irritated, campus officials also feel frustrated. Overworked employees become tired and burnt out, and little effort to change the situation leads to general dissatisfaction among administrators. In short, college students want their needs to be met by employees who feel frustrated with their jobs because they’re unable to effectively meet the needs of their students. It’s a vicious cycle, and one with seemingly no end.
Introducing scheduler software onto a college campus has the potential to change things for the better. While it can’t solve every problem, it can improve student access to campus services. Many students detect flaws in the university system. An inability to register for necessary classes, to meet an advisor in a timely manner, or to access health services without waiting in a hefty line takes a toll on students after a while. By implementing scheduler software, college campuses can streamline their processes, implement effective organization, increase staff productivity, and effectively manage resources at reduced operational costs. When the university runs smoothly, student satisfaction and increased retention rates will follow.
Effective Resource Management
Perhaps the most important thing scheduler software brings to a college campus is effective management of resources. Higher education institutions are businesses. Instead of offering goods, colleges offer a very specific service–an educational degree that sets students up for their future. Like any business, college campuses have a variety of moving parts that lead to their overall goal of educating students and pushing them towards graduation. The Admissions department finds prospective students and gives offers of enrollment. The Registrar manages student records and ensures that they’re on the path towards graduation. Advisors give their students support, offer advice, and act as a resource with whom the students can discuss their educational future. These and more campus systems push students towards success. However, with so many moving parts on one campus, organization and effective resource management become an issue.
Scheduler software can improve resource management on college campuses. By consolidating all campus services into one electronic system, scheduler software allows universities to quickly and easily gain a holistic understanding of the needs of their students. In addition, it tracks what has been done and what still needs to be accomplished in one easy system. It allocates staff to specific students and ensures an even distribution of resources among the student population. By simplifying the processes used to provide campus resources to students, scheduler software gives valuable organization to an otherwise overwhelming system.
Not only does scheduler software create effective resource management on college campus, it also leads to increased productivity for employees. With a lack of organization and a seemingly infinite amount of student problems to address, employees often reach a point of burn out. They’re overworked, and they see little possibility for improvement in the future. Their dedication to their job lessens, which only leads to increased problems. Employees who feel frustrated with their jobs won’t give 100%, leading to increased dissatisfaction among students who can sense their apathy.
By effectively allocating resources, scheduler software improves the employee experience. Instead of a mountain of endless work, employees can immediately see the tasks they need to complete. Rather than double or triple booking themselves in an attempt to address all student concerns, employees can give all their attention to one student at a time. It streamlines their schedule, reduces wasted time, and increases staff success. When employees feel that they can actually be effective, commitment and satisfaction increase. Well-organized employees are productive employees, and scheduler software is one of the most streamlined organization tools available.
Reduced Operational Costs
While scheduler software improves the employee experience, it also leads to reduced operational costs for the university as a whole. Unorganized, overworked staff waste a lot of time, which subsequently wastes a lot of money for the university. Paying out overtime rates, hiring more staff to cover dissatisfied students, even simply paying salaries for ineffective work all lead to increased costs for colleges.
By streamlining employee processes, universities also streamline their costs. Employees finish their work quickly and effectively, while eliminating the wasted time that often accompanies unorganized systems. Staff provide better services within a smaller time frame, reducing operational costs within the college campus. Scheduler software easily improves the employee experience while simultaneously saving the university money. It’s a solution that leaves all parties feeling satisfied.
Reduced Attrition Rates
As stated above, attrition has a significant impact on university finances. Attrition refers to the students who stop attending classes throughout an academic year. Oftentimes, student dissatisfaction with campus services is directly correlated to attrition. Consistently negative experiences with campus systems leave students feeling hopeless and frustrated with their college experience. In response, their motivation to attend class and work towards their degree slowly lessens over time. Eventually, they stop attending class or even drop out altogether. While high attrition rates indicate a lack of ability to effectively educate students, they also have significant financial costs for the university. According to recent research, roughly a third of all students in public and private colleges drop out without earning a degree. With such high attrition rates, colleges spend roughly 20% of their funds on various costs associated with attrition. That’s 20% of all university funds that are essentially filtered into nothing.
Thankfully, scheduler software can improve student happiness, thereby leading to reduced attrition rates. By streamlining the processes by which employees can access on-campus services, scheduler software improves the university’s ability to provide an individualized experience to its students. Access to campus systems becomes natural and easy, instead of a frustrating waste of time. When students feel that their university works for them, they’re much more inclined to invest real time and energy in the system. While attrition rates will never disappear completely, scheduler software can slash attrition rates significantly. Higher student retention leads to reduced costs for the university. Scheduler software improves student experience while significantly reducing unnecessary spending, allowing university funds to be redirected to something that actually contributes to the overall goal of educating students.
In a digital age, the reputation of your college or university matters more than ever. While previous generations would spread their dissatisfaction within their own social circles, unhappy students in the modern age have the ability to air out their grievances in a digital space. A negative post on a review site or even a bad social media message can have lasting impacts on the future of your university. Student opinions posted online can reach hundreds of thousands of people, far extending beyond their own social circles. While a few posts here and there won’t end your business, they can have lasting impacts on future enrollment.
Scheduler software improves the happiness of your students, which then improves your reputation. Reduced negative reviews and online criticism eliminate the fear that students won’t want to attend your university. In fact, genuinely satisfied students will likely go on to support campus systems and brag about their school, improving your reputation and ensuring that more students will apply in the future. Happy students encourage others to enjoy the same experience they had. While scheduler software saves you money, it also ensures a steady stream of revenue in the future by building a reputation that encourages students to choose your school to further their education.
Scheduler software positively impacts the college campus. If effectively manages on-campus resources, which then leads to increased productivity among employees and reduced operational costs. It can also significantly reduce attrition rates on your campus, saving money that’s often filtered into nothing. If you want more information about scheduler software and the campus experience, click here to request our Campus Without Lines whitepaper. Once you understand the impact of electronic software on the college campus, contact us to find out how you can streamline your campus processes and save your university money. Ready to begin improving campus operations and retention rates? Read our campus without lines whitepaper.