The Qless Blog

Nov 20

Queuing psychology: Can waiting in line be fun?

The answer, from this CNN article published today about MIT Prof. Larson’s studies of queueing: Not really, not if you have to stand in line. But if you free your customers to roam freely while they wait, notifying them when you’re ready for them on their cell phones, the fun knows no limits. Check out QLess today!

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