6-Part Product Webinar Series
Part 2: Remote Join Queuing and FlexAppointments
There is an undeniable shift in customer service. Today’s “on-demand” economy has fundamentally changed the way we deliver service.
In this new era of competitive advantage, customer satisfaction is set by high expectations. When expectations are not met, loyalty and revenue rates decline.
With technology empowering customers, a winning strategy includes consistent, personalized, and high-value experiences.
In Part 2 of our 6-part series, host Rick Mischka uncovers how to engage customers with Remote Join Queuing and FlexAppointments to create a personalized digital experience, unlock 5-star reviews, and boost operational efficiencies.
To learn how to sharpen your customer experience strategy and modernize your business, please fill out the form to watch the webinar!
"My institution is a new client of QLess, and this webinar was very helpful. Thank you!"
In 30 minutes, we'll uncover how to:
Eradicate long lines and reduce on-site wait times
Allow customers to join queues remotely and wait where they want
Integrate walk-in customers with existing appointments
Enhance communication with customers to control expectations and reduce frustration
Curtail no-show and walk-away customers