QLess Expands the Client Success Team
We’re excited to announce the addition of Stacia Wilkins to our Client Success team. Along with Lisa Wilt, they operate with a singular goal: keep QLess clients happy! With our continued growth, this team advocates for you, our valued customers, and will provide the best service and experience! Read below to meet the team:
Stacia Wilkins, Senior Client Success Manager
Stacia is a seasoned SaaS Sales and Client Success Executive with an MBA in Quantitative Analysis from DePaul University. She brings to QLess over 20+ years experience in Client Success, Sales, and Business Consulting. Stacia has a keen eye – and passion for – working with customers. Her core focus is on Customer Retention, Customer Growth, and Customer Advocacy and Service. Experience as a management consultant with companies based in Paris, Munich, and London also provides a unique skill, understanding the global needs of today’s companies.
Lisa Wilt, Client Success Manager
Lisa has several years of experience working at QLess in various capacities. She has worked with various programs from the ground up and brings to the team a deep understanding of the product. She has a strong sales and client-focused background coupled with a passion for working with customers to ensure happiness and success with their QLess program. Prior to QLess, Lisa worked for 12+ years in the Pharmaceutical and Publishing industries and has a Business Administration degree from Wittenberg University.
Support
How can we help you? QLess continues to enhance support. QLess chooses Zendesk to provide the best customer support experience. To support the rapid QLess growth, we have successfully migrated all support to Zendesk. This allows us to expedite, track and respond quickly to all support related issues. To file a Zendesk ticket, simply email: support@qless.com and a ticket will automatically be opened. Alternatively, you can visit zendesk.com and login. If you have any questions, please reach out to stacia.wilkins@qless.com.
Additionally, please subscribe for any technical updates to https://status.qless.com, then click subscribe to receive real-time push notifications.
Promote QLess with New Design Templates
Get more customers to join the virtual queue and co-brand with QLess!
Our Marketing team developed complimentary design templates to help you promote QLess at your locations. We offer a variety of high-resolution artwork, including:
– business cards and magnets
– hand-outs and flyers
– table-top displays
– poster signage
– pop-up banners
Simply download the templates of your choice, add your logo, and edit the URL and/or phone number. Voilà!
