(Wait) Times Are Changing
QLess cuts down on wait times and contributes to a more relaxing customer experience.
Using the QLess marijuana dispensary queue management system, you can communicate with customers through text messages, voice calls, and via the QLess kiosks and monitors on location. In turn, customers can wait how and where they want.
Because your employees do not need to spend time managing lines and customer complaints, they can focus on providing excellent service, answering questions, and offering their recommendations for products.
Through our marijuana dispensary appointment scheduling app, customers can schedule dispensary appointments in advance. Less time waiting in line means happier customers – and more positive online reviews to bolster your reputation.
QLess Analytics empowers your dispensary with in-depth information regarding customer behavior and service metrics on no-shows, walk-aways, service duration and customer profiles.
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Enhance Your Customer’s Experience
QLess marijuana dispensary queue management system gives your customers a more satisfying experience, which can give you an enormous edge over your competition. QLess reduces your customers’ perceived wait time, even if their actual wait time doesn’t change at all.
The QLess solution lets you call and/or message customers while they are waiting for service. You can send promotions, announcements, targeted ads, and much more.
QLess doesn’t only enhance your customer’s experience, but your ability to collect customer data, as well. Our Analytics Suite provides a wealth of customer data collection that can be transformed into a wide variety of reports. These reports can provide you with key insights into the way you run your dispensary, in ways that were previously impossible. Because QLess tracks your customers by their phone numbers, there is ample data on repeat customers at your disposal.
Request a demo of the QLess marijuana dispensary queue management system to learn more about the benefits of our solution for your growing business.
- Eliminate long lines to provide a better customer experience
- Gather instant customer feedback through convenient SMS surveys
- Data collection allows you to easily send customers marketing ads and promotions
- Real-time customer relationship management (CRM)
- No hardware or software costs, and no servers to maintain
- Unique analytics suite provides powerful actionable insights