May 04

Imagine a World Without Waiting Lines

The world as we know it is changing.  Before the COVID-19 pandemic and social distancing, waiting lines were ubiquitous. Getting groceries, going out for dinner or drinks, or going shopping all relied on lines to manage the customer experience. Even in the Bible, people had to line up to receive their fish and bread. Lines have become an inevitable part of the waiting experience for as long as we can…

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Apr 29

Social Distancing Measures For Reopening Restaurants After COVID-19

As states begin to reopen after COVID-19, more and more restaurants will be able to open their doors again. As you're beginning that process, however, it's important to maintain thorough social distancing measures to keep customers and employees safe. Waiting in lines to be seated is one of the biggest challenges to social distancing that will be faced by restaurants. However, as recommended by the CDC, phone app technology can help overcome this…

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Apr 20

How the QLess App Helps With Social Distancing

During a pandemic, social distancing is sometimes needed to curb the spread of illness and help keep your customers safe while they access your business. QLess can work with many industries, keeping your business running and promoting a healthy environment for both customers and employees. Clear crowded waiting areas, make appointment scheduling easy, and give your employees an option to communicate directly with customers over their mobile phones. Healthcare In…

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Mar 15

Great Customer Service and an SMS Queue Management Systems for Busy Seasons

Many businesses have busy seasons. Owners and employees can dread the overwhelming volume, customer agitation with lines and wait times, and stress that comes along with it. From flu season at healthcare facilities to Black Friday and holiday shopping for retailers, to back to school time for colleges, busy seasons are a difficult hurdle for many industries. If you're tired of the same old method of standing in long lines…

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Mar 13

How You Can Have a Healthier Waiting Room Using a Digital Queue Management System

If there's one thing that probably holds true for all of us, it's that we want what we want, and we want it as quickly as we can get it with as little hassle as possible. In that light, what could be more frustrating than a waiting room: a place where you're left to stew and watch the minutes tick away when you could be getting down to business? Thankfully,…

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