The Qless Blog

customer paying with apple phone

Apr 30

Creating Customized Coupon Codes and Customer Incentives

There are several ways to utilize customer data to increase your sales. An often overlooked method is generating customized coupon codes and customer incentives. Your Point-of-Sale system, assuming you’re not using an old-time cash register, should have access to some pretty detailed information about your customers and their shopping habits. If you use QLess software to schedule appointments, you’ll have even more robust customer data available to you. All of…

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American flag over government building

Apr 30

Using Queue Management Systems to Address Government Pain Points

Throughout the pandemic, governments have been implementing technological solutions to better serve citizens while keeping everyone safe. Some of these solutions have moved essential government services -- such as unemployment insurance, licensing, and renewals -- online, allowing citizens the ability to be self-sufficient in completing the process. For other services, such as driver's licenses, permits, or car registrations, there still needs to be an in-person interaction. For these essential in-person…

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College students wait in virtual lines outside of a library

Apr 29

Disperse College Lines: Higher Education Queue Management Solutions

The pandemic has likely changed the way colleges conduct operations for years to come. Schools are notorious incubators for germs and viruses, which is particularly concerning in the midst of the COVID-19 pandemic. The vaccine is being distributed, but healthy, young college students will be the last to receive it. So in the meantime, schools have to come up with solutions to help keep people safe and healthy while they…

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A therapist works with a patient on exercises

Apr 29

Essential Elements of the Patient Journey and How QLess Can Help

Whether you’re a family doctor’s office or a complex hospital, the essential elements of the patient journey are the same. Mapping this journey is easier than ever with QLess appointment scheduling software. It’s an automated software that can help streamline processes.   1) Booking the Appointment Outside of emergencies, the patient journey starts when a person wants a healthcare provider’s help and needs to book an appointment. Today, most people start…

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A busy shopping mall

Apr 29

How Customer Feedback Software Helps Grow Your Business

Without customer feedback, you’re running your business blindly. While measuring the results of sales and calculating profits is helpful, that doesn’t give you a look into the customer’s experience with your business. Only by learning from the customers can you begin to make improvements to your business operations, make repeat customers, and attract new ones. QLess customer feedback software gives you the tools you need to get the whole picture.   …

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no-show appointments

Apr 28

The Problem with No-Show Appointments

Everyone misses appointments. Maybe you overslept or fell victim to an unexpected nap. Maybe you had the wrong time written down. Maybe you just plain forgot or (especially during the COVID pandemic) didn’t feel like going out when the time came. No-shows happen, and while they’re easy for the consumer to brush aside, they can add up to major revenue losses for retailers. No-show appointments are different from a cancellation…

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