QLess Versus Coaster Pagers
"They told us that the coasters had a quarter mile range, but when we actually tested them, they didn't even reach across the street to the closest ATM."
"They're unhygienic. You never know what someone has done with it before you got it."
"Pager loss is very expensive. Everybody who has pagers has loss every month."
"We just placed a replacement order for $2,000 worth of them! Why do people steal these damn things?"
"It's like having to carry a brick! I hate those damn things. Everybody hates them."
"I HATE those pagers as I have seen them on the floor, brought into the restroom, and more than once per visit, chewed by some bugger-nosed toddler. Pagers are simply disgusting devices that you and I get to hold, restaurants have to maintain (and NO they don't typically wash them!), and have to replace due to patrons leaving with them."
"We randomly tested seven pagers from seven restaurants. Five tested positive for commonly found bacteria, including Bacillus circulans and Staphylococcus epidermidis."
These are some of the quotes that we've heard from people's experience with coaster pagers that some restaurants use to let you know when your table is ready. With the near-ubiquity of cell phones, your customers are already carrying a simple and effective way for you to get in touch with them. Why invest in an out-dated, obsolete solution like coaster pagers?
| QLess | Coaster pagers |
|---|---|
| Interactive. Customers can confirm their intentions, ask for more time, get on-demand updates with the number of people ahead of them and their forecast wait time, and leave the line. | Not interactive. Customers just get buzzed. |
| Unlimited range. QLess sends voice calls and text messages to customers' cell phones, so they're free to roam as far as their cell coverage will take them. | Very limited range. Customers don't know how far they can go and remain in range. |
| Customers can join the wait list on their own with their cell phones and don't require help from a hostess. | Hostess must record party size and then hand the pager to the customer. There is often a long line just to get a pager. |
| Completely hygienic. | Completely not. |
| A wealth of data collection on return customers. | No data collection on return customers. |
| No hardware or software to purchase. Nothing to get damaged or stolen. All your customers need are cell phones. All you need is a web browser. QLess is a hosted service, and you pay only as you use it. | Expensive up-front investment plus continual replacement costs. |
| Lets you call and/or message customers while they are waiting for a table. You can send promotions, announcements, targeted ads, and much more. | Buzzzzz... |
| Cell phones fit easily into your customers' pockets. | Bulky and awkward. |
Flexible solutions!
QLess is built to be flexible enough to be configured to serve many different industries, including restaurants, doctors' offices, casinos, pharmacies, theme parks, shopping centers, supermarkets, airlines, DMVs, banks, hotels, and anywhere else that customers are standing in line!
Already own a coaster pager system?
We'll buy it from you! We're so convinced that you'll love QLess, we'll take your old pager system off your hands and apply its current value to your QLess bills!
Still not convinced? We're currently offering a free 30-day trial of QLess! This is a limited time offer though, so don't wait. Try a demonstration of QLess for yourself by calling our sales line at
Contact us today to arrange for an interactive demonstration. We offer a full range of integrated solutions, and will work with you to determine the best fit for your needs.