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A family of four is flying from Denver to Chicago. When they arrive at Denver International Airport, they go straight to the electronic-ticket kiosk to print their boarding passes and check their luggage. Having two small, rambunctious children, Dad is always eager to skip the traditional check-in lines.
This time, while checking in, there is a new option on the kiosk screen, asking Dad if he would like to avoid standing in line to get through airport security. Intrigued, he selects yes, and sees a screen explaining that this airline now offers QLess, whichwill hold his spot in the security line. He is prompted to type in his cell phone number on the touch screen, and does. The kiosk explains that there is currently about a 30-minute wait toget through security, and that he will receive a phone call about 5 minutes prior to the time that he should head to the security gate.
The family finishes checking in, then proceeds to TCBY, where the kidsget some ice cream, while Mom heads to the book store to grab something to read on the flight. About 20 minutes into the ice cream, Dad's phone rings and lets him know that he should plan to arrive at the special QLess security gate in about 5 minutes. Mom pays for her book, and the family happily strolls to the security gate.
They proceed directly to the checkpoint, where a security agent asks to see their photo ids and boarding passes. The agent checks the ids, and sees Dad's name at the top of his computer terminal, which is running the QLess web UI. He checks Dad off the list, and verifies that his boarding pass is in order. The family walks through the metal detector, and then it's on to Chicago!
Contact us today to arrange for an interactive demonstration. We offer a full range of integrated solutions, and will work with you to determine the best fit for your needs.
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